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Client app

A client app for bookings.

A private area branded with your studio or network. Clients see what they've bought, book where there's room and cancel under your studio's rules.

What clients can do

Fewer calls at reception.

Bookings

Book, cancel, reschedule.

Only where there's space, within your cancellation window. The waiting list moves up on its own.

Check-in

QR at the door.

Attendance is recorded from the phone, with no stop at reception.

Purchases

Packs and renewals.

Remaining credits always visible, with automatic renewal offers.

Documents

Receipts and invoices.

Payment history and tax documents to download.

Profile

Details and consents.

Details, preferences and consents editable by the client.

Studio control

The studio decides what's allowed.

Every client action is switched on or off from the back office: booking and cancelling, online purchases, receipts, choosing a preferred trainer or stylist.

Preview of the My Pilatify client area in ERA Wellness with upcoming classes and remaining credits
My Pilatify client area: upcoming classes, remaining credits and the actions the studio allows.

FAQ

Frequently asked questions

Does the client app carry my studio's brand?

Yes. Name, logo and colours are your studio's or network's; for Pilatify, for example, it's called My Pilatify.

Do clients need to download an app?

No, today the client area runs in the phone's browser. A native iOS and Android app is in development.

What can clients do?

Whatever the studio enables: book, cancel, reschedule, buy or renew, download receipts, choose a preferred trainer or stylist.

See it on your studio.

We'll show you ERA Wellness set up for your industry, with your locations, your rooms and your timetable.

Book a demo