ERA Wellness features.
The engine shared by every industry: clients, scheduling, catalogue, staff, messaging, admin and control. Every rule is configurable, with no custom development.
Modules
The shared engine, module by module.
Clients and documents
One client record across the network.
- A single record: clients who visit two locations are never registered twice.
- Expiring documents checked against the appointment date: medical certificate, informed consent.
- Bookings blocked when a required document is missing.
- Privacy, marketing and profiling consents.
Scheduling and bookings
A schedule per resource, by day, week and month.
- Fixed or variable slot lengths, with set-up time between appointments.
- Recurring bookings and rescheduling; automatic waiting list coming soon.
- Configurable cancellation window and make-up sessions.
- Check-in with the client's QR code or at reception.
Catalogue and pricing
Sell the way your industry works.
- Class packs, time-based memberships, session courses, single services, gift cards.
- Price list per location, time-limited promotions and partner deals.
- Automatic renewal offer at a set threshold.
Staff
Conflict-free staff assignment.
- Availability and skills for each team member.
- Only eligible staff are offered for each slot.
- Cover and multi-location work.
CRM and messaging
From enquiry to first appointment.
- Leads and trials kept apart, converted with a pre-filled record.
- Reminders and alerts by email and SMS; WhatsApp coming soon.
Admin and tax
Every location's books, ready for your accountant.
- Italian SDI e-invoice generated from each sale.
- Numbering per location, register and year: FT/MI-PR/2026/000418
- Payments, instalment plans, receipts and till reconciliation.
- CSV, Excel, PDF and SDI XML exports.
Operations and analytics
What to do today, and how it's going.
- A to-do list: expiring documents, overdue instalments, unstaffed slots.
- Notifications that open the right record.
- Occupancy, revenue, retention and churn by location.
- A public page and reviews for every location.
Staff
Only eligible staff are offered.
For every slot ERA Wellness checks that the team member covers the location, is free at that time, isn't booked elsewhere and has the required skill.
- Auto-assignment one click staffs a room's whole day.
- Cover when someone is off, only eligible replacements appear.
- Multi-location never the same person in two locations at once.
Roles and permissions
Everyone sees only their part.
Six roles, each scoped to the network or a location. Permissions are set per menu item, with a sidebar preview before saving.
| Menu item | Admin | Loc. manager | Deputy | Staff |
|---|---|---|---|---|
| Clients | Edit | Edit | Edit | View |
| Schedule | Edit | Edit | Edit | View |
| Payments | Edit | Edit | View | None |
| Royalties | Edit | None | None | None |
Platform
Up and running in five steps.
Initial setup
Network, location, resources, hours, users.
Licence
1 licence = 1 location.
Staff users included. Status and renewal from the provider console.
Rules
Your industry's rules, no coding.
Renewal thresholds, document blocks, cancellation windows, set-up times.
Your brand
Your studio's colours and logo.
Client app and public pages carry your studio or network brand.
Support
Guides and tickets.
Knowledge base, system map, event log.
Roadmap
Coming next.
Features planned for upcoming releases.
Automatic waiting list
When a class is full, clients join a queue and move up automatically when a place frees up.
WhatsApp reminders
Reminders, confirmations and follow-ups sent on WhatsApp.
Online payments
Checkout from the client app with payment and tax document.
Nexi fiscal printing
Sales receipts sent straight to the certified till.
Native client app
The client area as an iOS and Android app, with push notifications.
Server-side permissions
Data filtered by role and location on the server too.
Full branding
Studio colours applied across the whole interface.
Health data
Retention and anonymisation of certificates and consents under DPO-approved rules.
Industries
See it on your studio.
We'll show you ERA Wellness set up for your industry, with your locations, your rooms and your timetable.
Book a demo