Software for hair salons.
Clients choose the stylist and the service. A colour keeps the stylist busy only while applying and finishing: during processing the calendar makes them bookable for someone else.
Salon · example with three stylists
Thursday · per-stylist schedule · sample data
How it applies
ERA Wellness features applied to the salon.
The resource is the stylist; services are made of steps with different timings.
- Scheduling
- Per stylist; clients choose who and what.
- Services
- Built from steps: application, processing, rinse, finish. During processing the stylist is bookable again.
- Record
- Technical record with colour formula, developer and processing time for each visit.
- Catalogue
- Service menu, retail products, gift cards.
- Online
- Booking from the client app based on the real length of the chosen service.
- Reminders
- The day before, with confirm or reschedule; WhatsApp coming soon.
- Recall
- List of clients to recall based on their last visit and colour regrowth.
- Till
- Services and products on one receipt, with gift cards and per-stylist statistics.
Sample service menu
Services in steps, processing time included.
The menu of a typical salon: for each service the calendar separates the time the stylist is busy from processing time, when they are bookable again.
| Service | Steps | Stylist busy | Processing | Total time | Stylists |
|---|---|---|---|---|---|
| Women's cut + blow-dry | wash, cut, blow-dry | 45′ | — | 45′ | Sofia, Luca |
| Men's cut | wash, cut | 30′ | — | 30′ | Luca |
| Cut + beard | cut, beard | 40′ | — | 40′ | Luca |
| Root colour | application, processing, rinse, blow-dry | 50′ | 35′ | 1 h 25′ | Anna |
| Highlights | application, processing, toner, blow-dry | 70′ | 40′ | 1 h 50′ | Anna |
| Balayage | application, processing, toner, blow-dry | 80′ | 45′ | 2 h 05′ | Anna |
| Keratin treatment | application, processing, flat iron | 60′ | 30′ | 1 h 30′ | Sofia |
| Blow-dry | wash, blow-dry | 30′ | — | 30′ | all |
The system, applied
A day at the salon.
ERA Wellness screens set up for a salon with three stylists and four stations. Names and figures are examples.
| Date | Service | Formula | Time | Stylist |
|---|---|---|---|---|
| 14/10 | Root colour + blow-dry | 7.1 + 8.13 (1:1) · 20 vol | 35′ | Anna |
| 02/09 | Colour + highlights | 7.1 · lightener + 30 vol | 40′ | Anna |
| 22/07 | Cut + blow-dry | — | — | Sofia |
During processing the calendar offers Anna short services: blow-dry, men’s cut, toner.
| Service | Length | Fits processing |
|---|---|---|
| Blow-dry | 30′ | Yes |
| Men's cut | 30′ | Yes |
| Women's cut + blow-dry | 45′ | No, longer than processing |
| Client | Last service | Last visit | Stylist | Status |
|---|---|---|---|---|
| Marta Galli | Colour | 8 weeks ago | Anna | Reminder sent |
| Paolo Riva | Men's cut | 5 weeks ago | Luca | To contact |
| Elisa Valli | Cut + blow-dry | 10 weeks ago | Sofia | Booked |
| Item | Stylist | Amount |
|---|---|---|
| Root colour + blow-dry | Anna | 62,00 € |
| Colour-protect shampoo | — | 18,50 € |
| Gift card “Blow-dry” | — | 25,00 € |
FAQ
Frequently asked questions
Can clients choose their stylist?
Yes. In the salon the calendar is per stylist and clients choose who and which service, online too.
How are processing times handled?
Services are built from steps. During processing the stylist is bookable again, so the calendar fills idle time.
Where do I save the colour formula?
In the client's technical record, visit by visit: service, formula, developer and processing time.
Can I sell products and gift cards?
Yes. Retail products and gift cards are in the catalogue, with invoice or sales receipt.
How do I win back clients who stop coming?
ERA Wellness lists clients past their usual interval between visits, such as six weeks for colour, to follow up; automatic WhatsApp reminders are coming soon.
Can I see how much each stylist works?
Yes. Statistics show booked hours, services and revenue per stylist, and how much processing time was reused.
Other industries
See it on your studio.
We'll show you ERA Wellness set up for your industry, with your locations, your rooms and your timetable.
Book a demo